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Workshop 1
Employee engagement and effectiveness
Karin Mayhew, Health Net Inc. Mary Fontaine, Hay Group US Tom Agnew, Hay Group Insight.
In most organizations there is a focus on
both leadership development and employee
engagement. However, initiatives in these
areas tend to be disconnected, despite broad
recognition of the impact leaders have on the
work environment. This session will provide
participants with a case study that demonstrates
the strong link between leadership styles
and behaviors, organizational climate,
employee engagement and effectiveness,
and financial performance.
Participants will have the opportunity to debate
these issues after being presented with hard
evidence of the impact that leadership styles
and behaviors have on employee engagement
and performance. They will also learn how
data from leadership assessments can be
meaningfully connected to engagement
measures and other business performance
metrics. Using case study examples, participants
will be able to understand the implications
these analyses have for enhancing leadership
effectiveness, fostering higher levels of
employee engagement and improving
financial performance.
Karin Mayhew is senior vice president of
organization effectiveness for Health Net Inc.,
a major publicly traded health care company.
Mary Fontaine is Hay Group’s global managing
director of the leadership and talent practice
and general manager of the McClelland Center
for research and innovation in Boston. Tom
Agnew is a senior consultant within Hay Group
Insight, the employee survey division of Hay Group.

Workshop 2
Global leadership: the changing nature of the CEO
Ruth Wageman, Hay Group US Tharuma Rajah, Hay Group Malaysia.
The role of the CEO is changing faster than ever
before, becoming much more demanding in the
face of new challenges. As the role of the modern
CEO evolves, so must the people who will excel
in these roles.
Governance, succession planning and the
development of future leadership pose huge
implications for current organizations. The kind
of leader required to cope with these issues may
not always be the person initially thought of
to take on the role. Moreover, the right leader
for today will not always be the right leader for
tomorrow and the challenges it brings.
In this workshop, Hay Group will share its most
current research on CEO roles and competencies,
including unique work on outstanding Indian,
Chinese and western CEOs; global leadership;
and the components of successful succession
management and leadership development.
Led by Ruth Wageman, head of research,
Hay Group US. Tharuma Rajah, managing
director, Hay Group Malaysia.

Workshop 3
Remuneration innovation: hallucination or destination?
Simon Appleby, VP of
performance and reward,
AstraZeneca.
Wim De Paepe, compensation
and benefits practice leader,
Western Europe and CEEMEA,
Procter & Gamble.
Erik de Groot, VP international
compensaton and benefits,
Sara Lee.
Cyrille Vanoye, compensation,
benefits and international
mobility director, Europe and
South region, Alcatel-Lucent.
Peter Christie, Hay Group UK.
Martin Meerkerk, Hay Group
Netherlands.
Do reward programs help to promote
innovation and engagement? In this workshop,
reward leaders from some of the world’s leading
organizations share their views.
They will present an understanding and
experienced view on the following questions:
- do the world’s leading and most innovative
organizations recognize and reward their
employees in different ways?
- does the concept of a product and innovation
association transcend to human resources
and reward processes?
- how do the most innovative organizations
in the world build and sustain a culture
of innovation with their employees?
- how do organizations reward their most
capable and innovative employees?
- does reward innovation matter in terms
of attracting, motivating and retaining
a world class workforce?
These and many other questions will be
addressed and answered by reward leaders
from four of the most innovative organizations
in the world.
Hay Group will facilitate a discussion panel with Procter & Gamble, Alcatel-Lucent, Sara Lee and AstraZeneca to find out what these companies
do in terms of the design and execution of their
reward programs. There will be plenty of time
for questions and discussion, so anticipate a lively
and thought-provoking workshop and learn
from the best.

Workshop 4
Mergers and acquisitions: the reality behind the deal − a very real story
Gerard Chambovet, Senior Executive VP of the Group, CCGVeritas. David Derain, Hay Group France.
on Thursday only
Just under two years ago, Robert Brunck
embarked on a journey in which nothing in
his past could have prepared him. The venture
involved the merging of CGGVeritas − two
corporations with totally different cultures and
infrastructures – a key deal in the oil and gas
market. In the center of this process, all eyes were
on Robert Brunk. Was this a bold move based on
self-belief or a well-calculated risk?
Despite market fluctuations and the complexity
involved, M&A never goes out of style as a
strategy for growth. Gerard Chambovet will share the
very real challenges he experienced in creating
one firm – CCGVeritas − out of two very different
corporations over the last 18 months. Mr Chambovet
will discuss the most important phases of the
merge, both pre-deal and post-closing. He
will also talk about managing the intangible
assets and the emotional journey he faced
whilst building a new global organization
from companies with different cultures.
Participants in this workshop will have the
chance to discuss their personal experiences
and share their solutions for M&A challenges.

Workshop 5
Performing in public? Measuring and benchmarking delivery
Jonathan Baume, President of the leading civil services union, UK.
Professor G. Boukaert, director Public Management Institute,
Katholieke University of Leuven. Hans Martens, President of the
European policy centre. Tony Hughes, Hay Group UK.
Dilum Jirasinghe, Hay Group UK.
on Thursday only
Driving improvement in public services is
a key task for politicians and public sector
officials. We regularly see reports in newspapers
ranking one country’s performance against
others. However, in order to see and deliver
improvements, you need to manage
and measure performance effectively.
How should you do this?
Every country employs a wide range of different
practices which have developed from distinct
historical and cultural contexts. With so many
different practices, what actually works can be
far from clear. Are there lessons to be learned
from outside Europe or from the private sector?
This session launches new Hay Group research
comparing different practices across Europe.
It will cover the full range of performance
management issues, from what is measured
and how, to managerial capability and links
to reward. It will also give you the opportunity
to benchmark your public services against
the Asia Pacific and the Americas and identify
best practices in performance management
from the private sector.
This interactive and challenging debate will offer
you the chance to listen to international experts
in the public sector and private management.

Workshop 6
What Makes For Excellence In Innovation Panel Discussion
The panel will be moderated by Ged Davis, a partner in Stratage and the former Managing Director of the World Economic Forum.
Discussant: Terry Waghorn, Stratage William Werhane, Hay Group Insight Kathy Brooks, Hay Group US. on Friday only
Building on the research shared in the Plenary Session by Terry Waghorn and William Werhane, a panel of senior executives from global organisations and consultants from Hay Group and Stratage will share their views of best in class Innovation practices in leadership, business practices, culture and innovation processes that lead to Excellence in Innovation. After providing some initial views on these areas, the panelists including Terry and William will take questions and thoughts on best practices from the audience.
