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Conference fees and cancellation policy

The conference fee for one participant from an organization is € 2.950 (+16%, at the prevailing Spanish VAT rate, = € 3.422). Special group booking rates are applicable for participants coming from the same organization or group, if invoiced to the same address, and they apply as follows: For the second and third: € 2.400 +16% = € 2.784 fourth and fifth: € 2.200 +16% = € 2.552 For the sixth onwards: € 1.800 +16% = € 2.088 To benefit from these special rates, please contact the marketing manager in your local Hay Group office or book online.

These rates will only be applied when a group booking reference is quoted on the registration document.

Indemnity

Should the venue or speaker change, for any reason outside the control of Hay Group, or the event be cancelled due to an act of terrorism, war or medical emergency, extreme weather conditions or industrial action, Hay Group will endeavour to reschedule. The client hereby indemnifies and holds Hay Group not liable for any and all costs, damages and expenses, including legal fees which may be incurred by the client. The construction, validity and execution of this agreement shall be governed in all respects by the laws of Germany to the exclusive jurisdiction of whose Courts the Parties hereby agree to submit. Hay Group reserves the right to change the venue or speakers at the conference should circumstances dictate.

Confirmation details

Participants will receive a confirmation upon receipt of payment and will only be admitted once payment has been received in full before the conference. If payment has not yet been received when the event commences, participants will be asked to provide a credit card to allow their registration to be processed on-site and gain admittance to the conference.

Payment

An invoice will be issued shortly after your registration, both for credit card payments and bank transfers.

Payment is due within 14 days upon receipt of the invoice.

Cancellation conditions

Cancellations can only be accepted when made through the online registration form, which can be updated at any time, or in writing to your local Hay Group office. Access to the online registration form is strictly personal and confidential, to protect your privacy. Therefore please remember to make any personal changes on the online form yourself. Refunds will be made as follows:

  • 100% (less 10% service charge) for cancellations received on or before 13 March 2009
  • 50% between 14 March and 17 April 2009
  • No refund for cancellation after 18 April 2009